Clients must cancel no less than 24 hours prior to their session.  If canceled less than 24 hours OR if the client does not show to her posing session, the session is taken out of the ones included in her package or if purchased, the client loses a session.
Ex. A client purchases a package of 3 posing sessions from the Boss Bodies website.  She schedules a session with a posing coach, but doesn’t show up to her session.  The client has lost that session and now has 2 left.
 
If for any reason a posing coach needs to cancel, the client’s session will still be honored and rescheduled for another date.  If a client does cancel her session and the cancellation is confirmed by the posing coach, the session will be offered to another client who is on the posing coach’s wait list. The session will no longer be available to the original client who scheduled it.